Privacy at MyDeskFront

Updated September 20, 2026. MyDeskFront is operated by Velocity Ecommerce LLC. For privacy or support questions, email alexgeorgakiss@gmail.com or call +1 (307) 336-7504.

What we collect

When you visit this website, our hosting service receives ordinary technical information such as your IP address, browser, requested pages, and the time of your visit. If you contact us, use the AI demo, start checkout, or complete the setup survey, we also process the information you choose to provide in those interactions. The sample dashboard uses fictional examples; it is not a record of real patient calls.

Demo and enquiry contact details

The website AI demo does not require a contact form. If you submit an enquiry through our Facebook or Instagram lead form, Meta collects the business contact details and clinic information you choose to submit and makes them available to MyDeskFront. We use those details to respond to your enquiry about our services. Website enquiry records are stored in our restricted business lead records; Meta form submissions are also managed through Meta’s business tools. Submitting an enquiry does not authorize automated AI calls or subscribe you to automated SMS marketing. Any automated consultation call requires a separate, explicit request. A previously issued website demo access cookie may remain for up to 30 days, but is no longer needed to try the demo.

AI demo and calls

When the optional AI consultation callback is available, you may separately request one automated, AI-generated sales consultation call. This is not required to use the demo or make a purchase. We share your telephone number with ElevenLabs and its telephone provider to schedule the call, and record your consent wording, time, selected time zone, and scheduling status. Calls are scheduled about five minutes after submission during the stated calling hours, otherwise for the next morning. You can cancel from the demo before the call, ask the assistant to stop, or contact support. This consultation agent does not retain audio recordings; conversation transcripts are retained in ElevenLabs for 30 days. A hashed number is kept in our callback records to prevent repeated automated consultation attempts. Other website demo conversations use their own disclosed recording settings.

The live AI demo and the phone number above connect to an AI assistant provided through ElevenLabs and telephone services. The provider processes your voice or chat messages to run the conversation and may store conversation data according to its settings. Please do not share patient records, health details, or other sensitive information in a sales demo. A demo conversation does not book a real appointment.

Payments and setup

Stripe handles the deposit checkout and payment details. We receive payment status and information needed to identify the order; we do not receive your full card number. After a verified deposit, you can complete a Google Forms setup survey. Google processes the business contact and practice configuration details you submit through that form, and we use them to prepare your service. The survey asks you not to include patient information or clinical records.

Optional marketing measurement

On the marketing homepage, Meta Pixel and the Conversions API can measure page visits, opening the demo, connected AI conversations, telephone-link clicks, checkout starts, and verified payments. These events may include browser and network information and Meta identifiers. When marketing measurement is permitted, a saved demo request sends a Lead event, and your email and phone number are normalized and SHA-256 hashed for Meta event matching. Hashing is not anonymization. Your demo remains available if you decline marketing measurement. We do not send call recordings, transcripts, clinical details, or patient records as marketing events. The practice dashboard does not load the marketing pixel.

Website heatmaps and session replays

We use Microsoft Clarity on the public homepage to understand clicks, scrolling, and where visitors leave the demo or checkout flow. Clarity reconstructs website interactions for heatmaps and session replays. We mask contact fields and AI conversation content, and do not load Clarity on the leads inbox, dashboard, payment, or onboarding pages. We send fixed interaction labels, not your contact details or conversation content, to Clarity. Recording follows your privacy choices and Global Privacy Control. Declining disables Clarity; you can still use the demo and checkout. See Microsoft’s privacy statement for its processing practices.

Your cookie choice

Where marketing consent is required, the homepage asks before loading Meta and Clarity tracking. You can decline or change your choice using Privacy choices on the homepage. A choice cookie is kept for up to six months. In other locations, the homepage may load Meta and Clarity tracking without a consent banner. We honor Global Privacy Control and your saved opt-out for both browser and server marketing events. You can also use browser controls to restrict cookies.

Access, retention, and requests

We use access controls for practice records and keep information as needed to provide the service, handle payment and support, and meet applicable obligations. Live patient-call ingestion remains disabled until a practice has completed its setup, including appropriate recording notices, access controls, and data processing arrangements. To request access to or deletion of information associated with you, contact alexgeorgakiss@gmail.com. We will review requests subject to applicable retention requirements.